Our privacy policy

Manchester Histories takes the privacy of all its customers and participants very seriously. Manchester Histories strives to take great care with customer and user information.

This Privacy Policy outlines how your personal information is collected, used and treated as part of the terms and conditions of this site.

Manchester Histories may at any time change this policy by publishing a new version on the website. You accept that by doing this, Manchester Histories Ltd has provided you with sufficient notice of the change.

Privacy

Manchester Histories may collect certain specific personal information from our website, telephone calls and written correspondence to provide our customers and users with an individually tailored range of services.

Data Protection

We operate and are registered as Manchester Histories in accordance with current data protection legislation.

The information we collect

We collect information that is necessary to perform the services you have requested, to keep you informed with what’s on at Manchester Histories and that is otherwise necessary for us to operate our organisation as well as improve the experience of the people we work with. There are circumstances where you may limit the information you provide us with, but this may affect the service you receive or the information we provide to you.

We may, for example, keep a record of your name, mailing address, home telephone number, mobile telephone number, e-mail address and preferences.

What do we do with your personal information?

We may use your personal information to inform you about forthcoming events, news and projects which may be of interest to you. You will receive information in the format(s) that you have requested, e.g. direct mail, or e-newsletters.

We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content. If you have given your consent, we may also contact you to participate in general market research activity regarding Manchester Histories via telephone, e-mail or face-to-face.

Use and disclosure of personal information

Your personal information will be disclosed only to relevant representatives and working groups of Manchester Histories.

Only necessary information is disclosed. For example, where we use third party ticketing organisations, or work with other cultural organisations, or in order to comply with our legal obligations (for example fraud protection) or in order to enforce our rights, property or the safety of Manchester Histories, our visitors or others.

All reasonable steps are taken to ensure all information is accurate, complete and up to date. We will not sell, distribute or disclose your information to third parties.

Accessing and updating your personal information

A request for access to your personal information must be in writing addressed to CEO Manchester Histories. 3.17 Mansfield Cooper Building, University of Manchester, Oxford Road, Manchester M13 9PL. We will endeavour to grant access within 45 days. However, occasionally it may take us longer than this if your request is particularly complicated or you have made a number of requests. In such circumstances, we will notify you We may request additional information so that we can verify your identity (and to ensure your personal information is not disclosed to any person who has no right to receive it).

This may include: A colour copy of your driving licence, birth certificate or utility bill.

Security of your personal information

We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.

Consent / Compliance

Your personal information will not be used for any unrelated purpose without your consent. By disclosing your personal information to us, by using this website or by telephone or written correspondence, you consent to the collection, storage and processing of your personal information by Manchester Histories.

IP Addresses.

Every time you connect to our website, we store web server logs which show your unique IP address. This identifies what you have looked at; whether the page request was successful or not; and which browser you used to view the pages.

This data will only be used for statistical purposes and personalisation purposes only and helps to inform us about the usage of the site and how many hits we receive.

Cookies

Although currently not in use, we may use ‘cookies’ to identify you when you visit our website to build a demographic profile.

A ‘cookie’ is a small piece of information sent to by a web server to a web browser, which enables the server to collect information back from the browser. ‘Cookies’ are frequently used on websites and you can choose if and how a ‘cookie’ will be accepted by configuring your preferences and options in your browser. If we use ‘cookies’ in the future, we will not cross-match information collected through ‘cookies’ with other personal information to determine who you are or your e-mail address.

However, if you disable ‘cookies’ you may not then be able to access all functions of our website.

Find out more about the use of ‘cookies’ at www.cookiecentral.com

Third party links/sites

You are able to access third party sites through links on our website. Any link to a third party site is provided for your information and convenience only. Manchester Histories is not responsible for and makes no representations concerning the condition of and content of, or products offered at the third party site or their commitment to Privacy Laws. Any link from Manchester Histories website does not indicate, expressly or impliedly, that Manchester Histories endorses the site or the products or services offered there. If you access a third party site, it is at your own risk.

How to unsubscribe

You can unsubscribe from any or all of Manchester Histories services at any time, just click on the relevant links on our website.

Contact details

If you have any questions or concerns about the way in which we handle your personal information, please contact Manchester Histories.

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